This series of columns by an anonymous coaching buyer takes a thought-provoking helicopter view of what's going on in the industry. This issue: Internal vs external The New Year is fading to a memory and the harsh reality of 2011 is quickly becoming apparent. The prospect of economic recovery is fragile in many countries, while in the UK's public sector the cuts are already beginning to bite. Times are fraught and coaching contracts will be hard fought for. The anxiety among some coaches is captured by the title of a recently advertised workshop: 'Leader as coach...