Many problems at work stem from people's inability to soothe themselves, said David Drake of the Center for Narrative Coaching in Sydney, Australia. "Many of the behaviours we get called in to coach on are points of immaturity that stem from compensatory behaviours from childhood," said Drake, speaking on attachment theory at the 1st International Congress of Coaching Psychology. "People's narrative schema [working models] are developed from a time before words, and coaching is done with words. Why clients' stories are so important to me is that they help them hold...