The number of organisations using coaching is steadily rising, yet its true value is still not being assessed. The CIPD's John McGurk shares his practitioner guide to real-world coaching evaluation I was amazed when a colleague told me that the energy company she works for doesn't use coaching. After all, it's now part of normal management practices for most organisations, as a string of Chartered Institute of Personnel and Development (CIPD) surveys have shown. Coaching and mentoring are powerful and enabling tools for raising performance, aligning people and...