More and more organisations are training managers and leaders in coaching skills. But manager-coaching isn't simply cheap coaching, there must be alignment with the business plus training and support, says Georgina Fuller Eight out of ten (83 per cent) organisations use line managers to coach staff, according to a report published in June by the Institute of Leadership and Management (ILM). Chief executive Penny de Valk believes developing managers' coaching skills is the single most cost-effective investment a business can make. Coaching, along with driving and...