What is resilience? More importantly, what does it mean to your client? And can resilience be learned? Jenny Campbell explores these questions, among others, in her research into this much-debated topic

Resilience is a hot topic. But is it a good thing? On the one hand, it’s seen as a negative trait that lands people in trouble1; on the other, the mental toughness measurement tool, MTQ48, assumes an ability to perform under stress is a good thing. At the heart of this debate is the definition of resilience. I undertook some research, published in 20092, based on 25 interviews with...