International coach federation global conference, 3-6 October 2012, london
The return on investment for introducing coaching within a management development programme is 87.6 per cent at the United Nations Secretariat, delegates heard.
The organisation won the International Coach Federation (ICF) Prism award, along with Banner Health and Roche Turkey.
Staff engagement at Roche Turkey has gone up by 20 per cent, thanks to its coaching strategy.
The establishment of a coaching culture at Roche began two years ago, said internal coach Mustah Zarlari, and has seen more people promoted internally.
Zarlari said the number of assignments overseas has increased: “I am one of them.”
The Prism award goes to companies who are using professional coaching to achieve impressive return on investment/expectations.
Previous winners include the UK’s BBC and Solaglas Windowcare, and NASA.
At US-based Banner Health, the development of future leaders drives its coaching culture strategy.
Kathy Bollinger, president of Banner Health’s Arizona West region, said: “I and the other leaders are passionate about developing leadership potential. A caring environment affects all our employees – 37,000 plus – and all our patients [who have] better care and experience. Everyone deserves a great leader who continues to learn and look in the mirror.
“Our future leaders are sitting in other chairs today – bringing coaching in is an investment in our company.”
The organisation has developed its strategy over the past six years, putting in place internal coaching, individual and team coaching, accelerating new leaders’ development and existing leaders’ effectiveness, said senior vice president, Ed Oxford.
The ICF Breaking Barriers award went to ICF Bulgaria and ICF Victoria jointly, ICF Jakarta (which has increased from three to 60 people) and ICF Russia.
Volume 7, issue 6