Working with emotion in coaching is an under-researched and challenging area. However, with the right approach and tools, it offers insight into client sense-making and can help with goal attainment, argue Peter Duffell and Carmelina Lawton-Smith Emotion can be a significant indicator that a client may need a coaching intervention (Bachkirova & Cox, 2007). Yet little is written about how a coach can address and work with emotion. And while coach training often suggests that expressions of strong emotion in clients may indicate a need for more specialist help, working with potentially relevant...