RIGHT ON TIME Diana Hogbin-Mills is instilling a coaching culture at Network Rail that is collaborative, challenging, accountable and customer-driven. Her aim is to have everyone capable of being coach-like; her ultimate goal to make the railway operator a safer, more inclusive organisation. Changing the culture in an organisation as large as Network Rail, which employs 35,000, is no mean feat. But it is one Diana Hogbin-Mills is helping to achieve. The head of talent and executive development, who joined in February 2012, is playing a key role in bringing about a gradual...