Learning and development professionals are facing widespread, far-reaching changes over the next two years and they will be placing greater emphasis on coaching and mentoring to help their organisations navigate those changes

In response to what has been dubbed the VUCA (volatile, uncertain, complex and ambiguous) environment, learning and development (L&D) professionals predict they will shift further from classroom training. They also anticipate increasing the focus on social and collaborative learning facilitation, online learning/delivery content development
and instructional...