A growing and successful business attracts top talent – then loses them through pressure instilled by its highly driven CEO. She wants to change – but how?

The Issue Charlotte is an entrepreneur, the founder and CEO of a very successful and growing IT business. The business has grown from four people to more than 50 over the past five years and is still growing. She is supported by four executive leadership team (ELT) members and a senior management team (SMT), most of whom are managing small teams for the first time. Charlotte...