A well-known business suffers from high staff turnover and a stagnating culture. The HR director cannot tell why. Could coaching surface the influencing issues?

The Issue Simon is the managing director of a mid-sized business with around 500 employees. He is 18 months into the role. Although his business has a globally recognised brand, and some good products, he feels that the business has become stagnant – both in terms of its culture and its sales performance. There is a problem with low morale among the staff,...