As a result of the pandemic, we may see a more permanent reduction in hierarchical leadership, and we need more leaders who are inclusive, attend to wellbeing, and who are more open to radical widely beneficial shifts to ways of working. These were among the views around leadership aired by speakers at the CIPD Festival of Work held virtually on 10-12 June. Sean Penistone, learning and talent director at BT, said that hierarchical leadership could “ebb away” in a “new normal” working environment. Questioning what the role of the leader will be, he suggested that leaders...