An internal coach in a retail organisation has seen the business badly affected by the pandemic. Her clients are finding it difficult to focus on work – as is she

The Issue Ana joined a retail organisation as a graduate trainee accountant. She was one of the first people invited to join an internal coaching pool. She has been coaching for eight years and has a portfolio of two to three internal clients at any one time. Impacted by the recent pandemic, branches have been closed with the staff...