As our knowledge of the brain’s functions increases, we can redesign our mindsets and environments. This issue: How do we surface and work fruitfully with our own and clients’ expectations? Amy Brann reports

Expectations can be incredibly powerful. We all have expectations that we’re aware of and that maybe we’ve even made overt to others. Perhaps you expect your family to keep the house at a certain level of tidiness, or you expect to be treated in particular ways at work. Often couples have shared expectations, like fidelity. Expectations are key to how we work. Doctors,...