A recently appointed sales manager at a big financial institution, found herself unable to make sales calls for fear of failure. As a result, she was in danger of having the lowest performance in her team. Coaching was suggested to help her overcome it. Sarah has just moved to a new role running a corporate sales team for one of the large banks. This was an exciting opportunity for her to develop her career and she was looking forward to the challenge of running a new team. Yet, she still had to make sales calls. This was not something she was comfortable with. In fact, the very idea...