HOW TO…COACH FOR BETTER COMMUNICATION

It’s difficult to converse well with others when there are so many elements involved. Coaching, though, can offer a valuable external perspective, says Felicity Dwyer It’s not surprising that coaching clients often raise issues around interpersonal communication. It...

TROUBLESHOOTER: WHERE’S BEN GONE?

Fast growth in a subsidiary of a global organisation is proving a stretch for its employees. Complaints from customers, as well as from a few senior leaders, are pointing towards one leader, Ben C. The CEO is worried how this will affect the organisation’s credibility...