by Coaching at Work | Jan 4, 2008 | Articles, Manager-as-coach |
Rail firm Southern introduced a company-wide coaching programme for line managers to drive service improvements and it won them a coveted training award in the process Philip Whiteley When it comes to train operators, people tend to joke about leaves on the line and...
by Coaching at Work | Nov 7, 2007 | Articles |
Mediation will play an important role in settling disputes – notes the role of coaching in supporting formal mediation training Christopher Mordue Mediation is set to play a key role in resolving employment disputes as the government yet again attempts to reduce...
by Coaching at Work | Nov 6, 2007 | Articles |
Describes how the BBC introduced action learning to help instill a coaching culture and how it is used in its leadership development programme. Also briefly mentions action learning at Nokia and the Alzheimer’s Society Will Perry, Eril de Hann and Kathleen King...
by Coaching at Work | Sep 7, 2007 | Articles |
Findings of CIPD’s Coaching at Work’s survey area are discussed. Results show that older coaches were thought to have more experience to bring to the job, though others say they have benefited from a younger coach. Liz Hall A year into the UK’s age discrimination...
by Coaching at Work | Sep 7, 2007 | Articles |
Sometimes it may be necessary to go beyond being a facilitator to improve aspects of performance. The author gives an example. Kim Gregory Jane Coomber’s report (“How to… get the most from 360- degree feedback”, Coaching at Work, volume 2, issue 3) offers valuable...
