RIPPLE EFFECT

How did a single coaching initiative at the NHS, with only modest support, lead to shifts in management thinking, enhanced leadership capability and a reassessment of customer-facing practices? Mark McKergow, Antoinette Oglethorpe and Justine Faulkner report Avon and...

Survey: Are we ready for 2012?

Coaches and mentors must prove their worth as they face an uncertain year ahead. Coaching at Work’s readers’ survey shows they are well-prepared for the challenge Responding to current challenges such as the economy and demonstrating ROI/value for money (VFM) are top...