In the pipeline

In part two of our special report into talent management, Santander’s Caroline Curtis tells Liz Hall why the commercial bank is putting coaching at its very heart Caroline Curtis, Santander’s head of talent and people development, believes coaching is “the most...

Talent show

How does a company keep its top performers? Formal development? Not according to two new employee surveys. Our 10-page special report looks at the vital role coaching and mentoring plays in talent management. Liz Hall reports Savvy organisations are putting coaching...

Rising starr

Coach Julie Starr is on a lifelong quest for truth. She tells Liz Hall about making coaching more accessible, even if that means making it ‘disappear’ completely One of Julie Starr’s clients, a high achieving female executive, made it clear what she needed from...

Foreign Office to launch internal coach bids

By Liz Hall The Foreign and Commonwealth Office (FCO) has seen the perceived value of coaching soar since introducing a bi-annual bidding system. It has also seen confidence levels “shoot up” among internal coaches since introducing supervision, said Pamela Major, an...

Keeping council

Most in local government are braced for difficult times ahead. But not North East Lincolnshire Council and it’s all down to the performance coaching programme it put in place three years ago for its managers. Liz Hall finds out why Britain’s public sector, and the...