RIPPLE EFFECT

How did a single coaching initiative at the NHS, with only modest support, lead to shifts in management thinking, enhanced leadership capability and a reassessment of customer-facing practices? Mark McKergow, Antoinette Oglethorpe and Justine Faulkner report Avon and...

AWP creates coaching by stealth

COACHING AT WORK COACHING AND MENTORING AT WORK: BEYOND FRONTIERS CONFERENCE, LONDON, 23 NOVEMBER By Jane Campion Many deem top-level support essential if change programmes are to stick, but for Avon & Wiltshire Mental Health Partnership (AWP) NHS Trust, not...

Making good

What are the roles of coaching and mentoring in addressing the biggest challenges of the 21st century? In this three-part series, Neil Scotton and Alister Scott explore possible answers, drawing on interviews carried out in three camps. They reveal important issues...