by Coaching at Work | Nov 7, 2010 | Articles, Manager-as-coach |
Gil Schwenk Don’t pass difficult conversations on to coaches – instead include them in a three-way dialogue. Problem solved! Too many managers in today’s organisations are finding it hard to have ‘difficult’ conversations with their people, particularly on performance...
by Coaching at Work | Nov 7, 2010 | Articles, Manager-as-coach, Troubleshooter |
A highly capable technology manager has the heads but not the hearts of his staff. He does not empathise and knows little about them. Can coaching bring some engagement to both sides? John is new in his role as head of technology. Though capable technically, his CEO...
by Coaching at Work | Nov 7, 2010 | Articles, Manager-as-coach, Mentoring |
In part two of our special report into talent management, Santander’s Caroline Curtis tells Liz Hall why the commercial bank is putting coaching at its very heart Caroline Curtis, Santander’s head of talent and people development, believes coaching is “the most...
by Coaching at Work | Nov 7, 2010 | Articles, Manager-as-coach |
How do external supervisors see the internal talent coach’s role? In part three of our report, Jennifer Liston-Smith and Emma Donaldson-Feilder explore the challenges and opportunities facing an increasingly complex job description Organisations are broadening the...
by Coaching at Work | Nov 7, 2010 | Articles, Hints and Tips |
Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests Facet5 personality tool 1 The tool What is it? Facet5 is a personality tool that helps participants understand how people differ in their behaviour, motivation, attitudes and...
